Payment Policy

Last Updated: August 2026

1. Overview

Thank you for shopping with Caizo.

We are committed to providing a secure, simple, and transparent payment experience. This Payment Policy explains the payment methods we accept, how payments are processed, and what you can expect during the checkout process.

By placing an order on our website, you agree to the terms outlined in this Payment Policy.

2. Accepted Payment Method

At this time, Caizo accepts PayPal as our online payment method.

PayPal allows you to complete your purchase securely using your PayPal account or any payment methods supported by PayPal in your region.

Additional payment methods may be introduced in the future. Any updates will be reflected on this page and during checkout.

3. Currency

All prices displayed on our website are listed in U.S. Dollars (USD).

If your payment account uses a different currency, your financial institution or PayPal may apply its own exchange rate and any applicable conversion fees.

4. Payment Processing

Payment is required in full before your order can be processed and prepared for shipment.

Once your payment has been successfully authorized, you will receive an order confirmation email.

If payment authorization cannot be completed, your order will not be processed.

5. Payment Security

Your payment security is important to us.

All payments are securely processed through PayPal.

Caizo does not collect or store your PayPal password, credit card number, bank account information, or other sensitive payment credentials.

For more information about how PayPal processes your payment information, please refer to PayPal's Privacy Policy.

6. Order Verification

To help protect our customers and prevent unauthorized transactions, some orders may require additional verification before processing.

If additional verification is necessary, our Customer Support team may contact you using the information provided during checkout.

Orders that cannot be verified may be delayed or canceled. If payment has already been completed, any approved cancellation will be refunded to the original PayPal payment method.

7. Pricing Accuracy

We make every effort to ensure that all product prices displayed on our website are accurate.

However, pricing errors may occasionally occur due to technical issues or system updates.

If an obvious pricing error affects your order, we will notify you promptly and provide the option to:

  • Confirm your order at the corrected price; or

  • Cancel the order and receive a full refund.

8. Taxes

All product prices displayed on our website include applicable sales taxes where required.

Customers will not be charged additional taxes at checkout unless otherwise required by applicable law.

9. Refunds

If your order qualifies for a refund under our Return & Refund Policy:

  • Refunds will be issued to the original PayPal payment method used for the purchase.

  • After the returned item has been received and inspected, approved refunds will be processed within 10 business days.

  • Depending on PayPal's processing procedures, the refunded amount may take additional time to appear in your account.

For detailed refund eligibility and procedures, please refer to our Return & Refund Policy.

10. Failed or Declined Payments

A payment may fail for several reasons, including:

  • Insufficient account balance.

  • Payment authorization failure.

  • PayPal account restrictions.

  • Technical or network issues.

If your payment is unsuccessful, please verify your PayPal account information and try again.

If the issue continues, we recommend contacting PayPal directly or reaching out to our Customer Support team for assistance.

11. Fraud Prevention

To maintain a secure shopping environment, Caizo reserves the right to decline or cancel orders that appear to involve fraudulent activity, unauthorized payment methods, or violations of applicable laws.

If an order is canceled for security reasons after payment has been received, a full refund will be issued to the original PayPal payment method.

12. Policy Updates

We may update this Payment Policy from time to time to reflect changes in our payment methods, business operations, or legal requirements.

Any updates will be posted on this page together with the revised "Last Updated" date.

13. Contact Us

If you have any questions regarding payments or this Payment Policy, please contact our Customer Support team.

Email:info@shopcaizo.com

Phone:+1 646-956-1193

Business Hours

Monday – Friday

9:00 AM – 5:00 PM (Eastern Time)

We appreciate your trust in Caizo and are committed to providing a secure and reliable payment experience.

Caizo is a women’s activewear brand focused on performance-driven sportswear designed for yoga, fitness, and everyday movement. We combine functional fabric technology with ergonomic design to create apparel that supports comfort, flexibility, and confidence in motion.

Our product range includes sports bras, yoga sets, skirts, tops, and coordinated activewear outfits designed for multi-scenario use.

Brand Commitment

Caizo is committed to delivering consistent quality and reliable performance across all products. We continuously improve our materials and designs to support different training and lifestyle needs.